Privacy Policy

Last Updated: October 19, 2026

At VES Boutique, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, https://vesboutique.shop/.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device and browsing activity.

Device Information

This may include:

• Web browser type and version

• IP address

• Time zone

• Cookies and similar technologies

• Pages viewed and interactions with our website

Order Information

When you place or attempt to place an order, we may collect the following information:

• Full name

• Billing address, if applicable

• Shipping address

• Email address

• Phone number

• Clothing, dresses, fashion items, and other products ordered

• Order details and customer service communications

We collect only the information reasonably necessary to operate our website, process orders, provide customer support, and fulfill deliveries.

2. Cookies Policy

We use cookies and similar technologies, where applicable, to support website functionality and improve your browsing experience.

Types of Cookies

• Essential Cookies: Help the website function properly, including shopping cart and checkout features.

• Analytics Cookies: Help us understand website traffic and visitor interactions, where analytics tools are enabled.

• Functionality Cookies: May remember preferences and improve your browsing experience.

• Marketing Cookies: May be used to measure advertising performance or support marketing activities where applicable.

Third-party services, such as analytics or advertising providers, may use cookies if those services are enabled on our website.

Managing Cookies

You can manage or disable cookies through your browser settings. Certain website features, including shopping cart or checkout functionality, may not work properly if essential cookies are disabled.

Where required by law, we will seek consent before using non-essential cookies.

3. How We Use Your Personal Information

We may use your personal information to:

• Process and manage customer orders for clothing, dresses, and fashion products.

• Arrange shipping and delivery.

• Contact you regarding order confirmation, delivery, returns, refunds, or customer support.

• Respond to questions and requests.

• Detect and prevent fraud, misuse, and security issues.

• Maintain, troubleshoot, and improve our website.

• Comply with applicable legal obligations.

• Send promotional communications where permitted and, when required, with your consent.

You may unsubscribe from promotional emails at any time by following the instructions included in the email. Transactional communications relating to your orders may still be sent when necessary.

4. Legal Basis for Processing

Where applicable, including for individuals in the European Economic Area or the United Kingdom, we process personal information under appropriate legal bases, which may include:

• Your consent.

• Performance of a contract or steps taken at your request before entering into a contract.

• Compliance with legal obligations.

• Legitimate business interests, where those interests do not override your rights and freedoms.

Where processing relies on consent, you may withdraw that consent as permitted by applicable law.

5. Data Security and Cash on Delivery

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, and destruction.

Our website may use HTTPS encryption and security features provided by our hosting or ecommerce platform. However, no method of transmitting or storing information can be guaranteed to be completely secure.

Cash on Delivery (COD): VES Boutique offers Cash on Delivery as its stated payment method, subject to the options available at checkout. Customers pay for their orders upon delivery according to the applicable order terms. We do not request credit or debit card details through our website for COD payments. Shipping and delivery providers may receive the customer information necessary to complete delivery.

6. Sharing Your Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

• Website hosting and ecommerce platform providers.

• Shipping, courier, and delivery services.

• Customer support and communication providers.

• Analytics or advertising providers, where applicable.

• Professional advisers or government authorities when required by law.

We do not authorize service providers to use customer information for purposes unrelated to the services they provide, subject to applicable agreements and law.

We may also disclose information when necessary to comply with legal obligations, protect our rights, investigate suspected fraud, or safeguard our customers and business.

7. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for responding to these signals, our website may not respond to them consistently.

Where legally required, we will honor applicable privacy signals and consumer privacy requests.

8. Data Retention

We retain order and customer information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Where permitted by law, you may request deletion of your personal information. Certain information may need to be retained for legal, tax, accounting, security, or legitimate business purposes.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Request a copy or transfer of your information, where applicable.

• Withdraw consent where processing is based on consent.

• Object to or restrict certain processing activities.

• Opt out of certain targeted advertising or data sharing where applicable.

• Appeal a decision regarding a privacy request, where required by law.

California residents may have additional rights under applicable California privacy laws. Individuals in the EEA or UK may have rights under applicable data protection laws.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before processing your request.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Where applicable law establishes a different age or additional requirements, we will follow those requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact us.

Business Name: VES Boutique

Website: https://vesboutique.shop/

Email: support@vesboutique.shop

Phone: +1 (610) 484-7630

Business Address: 801 Douglass St, Reading, PA 19604, United States

Business Days: Monday to Friday, 8:00 AM–5:00 PM

Customer Support: 24/7

Response Time: We are committed to responding to all customer inquiries within 24 hours.

For privacy-related requests, please use the contact details above.